We specialize in enterprise growth strategy, innovation best practice, customer experience, and insights. We are a devoted firm that takes a handcrafted approach towards achieving results for our clients, which range from multibillion dollar corporations to technology startups. We specialize in industries that experience disruptive price or market pressure change and provide services in many categories, from high technology to commoditized industries. We also have a specialty practice around healthcare where we provide services to large pharmaceutical companies and major healthcare networks.
Support the laboratory function of providing diagnostic information for use in patient care by ensuring proper collection & processing of laboratory specimens. Perform or assist w/ special procedures; mentor/orient students & new employees; ensure workflow meets service delivery needs. Respond effectively to member, clinicians, nursing staff & other department needs. A coded replacement is an employee who works varying shifts & in varying departments & locations as defined by the job posting. A coded replacement must be available two shifts per day & five days per week to include every other weekend. A coded replacement employee replaces staff for time away from work.
Perform order entry, specimen collection & processing according to Work Instructions (WI), clarify clinician orders; obtain pertinent patient information; accurately identify patients; determine specimen requirements & collect patient sample using appropriate process of venipuncture or capillary collection based on patient age &/or condition
Assure completeness & accuracy of specimen labeling
Obtain & enter appropriate patient or specimen information into laboratory computer system
Prioritize workload according to urgency of request; coordinate activities of the Phlebotomy & Laboratory Service/Technical Assistant workgroups to meet operational service needs
Provide information & facilitate specimen or order problem investigation & resolution
Using appropriate resources make decisions as required for sample collection & patient processing
Facilitate communication between Phlebotomists & Laboratory Service/Technical Assistants in problem solving & member assistance, triaging to supervisor as needed
High school diploma or equivalent
Demonstrated customer-focused service skills
Demonstrated understanding of basic phlebotomy principles & techniques
Detail oriented, able to handle multiple tasks in a limited time frame
Able to produce high quantity/quality of work, problem solve, exercise good judgment
Able to bend, stoop, reach & lift minimum of 10 pounds
. Demonstrated written & verbal communication skills w/ command of the English language
Demonstrated interpersonal skills, teamwork
Working knowledge of keyboard/data entry
We research dozens of industries, including some of the best organizations in the world, to create innovative proposals for your business. Many of our experts are successful authors with major business titles, who are published by one of the largest publishers in the world, John Wiley and Sons, Inc. These experts provide our clients with one of the best bodies of knowledge by creating comprehensive and contemporaneous ideas and processes for todays innovation driven economy.